What is our Refund Policy?

All sales are final and can only be exchanged within 30 calendar days of the original purchase date.

What is our exchange policy?

We know that finding just the right fit for your child can sometimes be tough. That’s why we offer an easy exchange process. If you are not satisfied with your purchase, we're here to help.

Please keep in mind that to be eligible for an exchange, your item MUST be unused, in the same condition that you received it, and in its original packaging. Once we receive your item, we will inspect it and will immediately notify you on the status of your exchange after inspecting the item.

If your exchange is approved, we will initiate an exchange for an item of equal value. This policy does not apply to “on sale” or “clearance” items.

What if there is something wrong with my order??

Call us right away so we can make things right! We’ll gladly guide your through the exchange process. Reach us at 956-254-2244 or via our website contact form.
If you need to exchange your item, print out your order confirmation email, receipt, or write down your order number on a piece of paper so our exchange team knows what items to help you with!

How will my order be delivered?

We want to help our clients keep the cost of your purchase as low as possible, so we give you the option of choosing DROP-OFF or DELIVERY.

DROP-OFF: We assist by cutting the cost of your shipping down. If you purchase your items between May 1st-July 1st (before the beginning of the next school year), we will be delivering your items to your kids school FREE OF CHARGE. They will be given to you on MEET THE TEACHER DAY so you can have them before the 1st day of classes!

What if I can’t make it to “meet the teacher day” and can’t pick up the items? Contact us and we can make arrangements.

DELIVERY: If in the event that you choose to have the item delivered to you via mail, or wish to make a purchase outside the drop-off schedule, NO PROBLEM!! We will try to give you the most cost effective shipping price available and you can just expect it to arrive at your location of choice!